WHY VIAGEA IS DIFFERENT
Travel industry has traditionally focused its product for a mass market clientele with structured tours offering very standardized itineraries and limited customization options.
In Viagea, we bring together the tailored approach of personal travel designers with the structure, resources, tools and credibility that only a registered tour operator can provide.
This allows us to provide the following benefits to our clients and partners:
Our itineraries are 100% customizable, We provide sample itineraries as a starting document for discussion, but no two couples or two families will have the same interest, needs and desires and it is worthwhile to invest the time upfront planning the ideal trip rather than the time after explaining to the traveler why the trip didn’t meet expectations.
We have implemented a lean and agile operational approach that allows us to interact directly with selected service providers and partners so that we can provide both high quality standards and the option to personalize the service.
With VIAGEA you can benefit of the personalization and flexibility of a custom trip at the price of a quality group tour.
Travel is not only visiting a new country or a new destination. Italy is such a varied and rich country that it is impossible even for a local with a lot of free time to appreciate it entirely. In order to ensure a memorable experience in Italy it is worthwhile to focus on one’s passions and build a unique set of experiences that will make the holiday memorable: private tours of the Sistine chapel, car racing lessons in Maranello, helicopter or balloon tours of Tuscany or the Dolomites, a private catered dinner in a venetian palace, vintage car or vespa rentals, wine tastings or cooking lessons, we will make your trip memorable.
Each itinerary we design is built around the customer’s brief and passions. We like to take the time to understand what each member of the party is looking for in the trip and what elements would make it memorable for them. Our experience allows us to propose a variety of options and travel styles that aim to ensure that the customer feels that all the group’s needs are being listened to and that travel concerns and expectations are managed fully.
Yes, we are slightly obsessive, and we design each itinerary as if we were planning it for ourselves or our families: destinations, hotels, transfers, tours and experiences: each detail is thought out and verified. We know from experience that designing a trip is serious business.
Our customers usually forget about us completely once their trip starts, However, in case they need to contact us we provide a 24/7 first level support through our APP, Phone or messaging services.